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  R E M O T E   K E Y   U P G R A D E   I N S T R U C T I O N SCustomer Name:	RYAN UPDEGRAFFUpgrade Company:	SELFUpgrade Type:		Spectrum SentryNetOrder Number:		607Old Serial Number:	New Serial Number:	X570131Product download URL:	http://www.scanstar.com/downloads/sentrynet.exeYou have purchased a software upgrade, and your system key needs to be updated before the new software will operate. This key upgrade can be handled electronically, via email. To start the key update process, follow these steps:1. Plug your system key into the parallel port of a personal computer with Internet access. This computer does not need to be the same computer where you will install your software.2. Download and install the Sentinel key driver. This driver is necessary to allow Windows programs to access the key device. The Sentinel drive can be downloaded from here:     http://www.scanstar.com/downloads/sentinel.exe3. Download the rkupgrade program from here:     http://www.scanstar.com/downloads/rkupgrade.exe4. Run the RKUpgrade program (it does not need to be installed), and press the Test Key button to make sure that you can read your system key. The Test Key function will report the product serial number currently programmed into it. If you receive an error message, the key upgrade program is unable to read the key. Make sure you installed the Sentinel driver correctly.5. Enter the seven-character Order Number (above) into the Order Number box on the remote key upgrade utility program.6. Press the Request Upgrade button on the remote key upgrade utility program.7. The Request Upgrade function will examine your system key and create a data block that needs to be sent to Signal Intelligence, Inc. This data block is copied to the Windows clipboard by the RKUpgrade program, so that you can paste it into an email message. Open your email program and begin a new message addressed to keys@scanstar.com. The subject should be �Key Update Request�.8. Place the cursor in the body of the message and press control-V. This will paste the key upgrade data block into the body of the email message. No other text or message is required.9. Press Send.10. Exit the remote key upgrade utility by pressing the Done button.11. As soon as we receive the message, we�ll process the request and email you back with instructions to complete the process.Note: If you are unable to complete the remote key upgrade process, you will need to send your system key back to Signal Intelligence, Inc. to have it reprogrammed.For assistance, please contact Signal Intelligence, Inc., at 1-408-926-5630 or info@scanstar.com.2��
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